Uber’s big Chinese rival, Didi Kuaidi, has suffered a setback after a driver for the company was arrested on suspicion of robbing and killing a female passenger.
Local police in the southern Chinese city of Shenzhen said they began investigating after receiving a missing persons report Tuesday morning from a man who couldn’t reach his wife after she ordered a taxi from a ride-hailing app on Monday.
Authorities were able to track down a person suspected of being the driver later Tuesday. The suspect said he forced the woman to hand over valuables before killing her, according to a police statement.
Police didn’t specify which ride-hailing app was used. But Didi Kuaidi later posted a statement offering its condolences, saying it will fully cooperate to make sure justice is brought to the victim and family.
The incident comes as Didi, the market leader in China, is locked in a fierce fight with Uber for customers in the world’s most populous nation.
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Didi says it vets drivers by conducting background checks and looking into criminal records. It requires applicants to register and provide identification, a driver’s license and vehicle registration information before they can be approved as drivers.
In this particular instance, a spokeswoman for Didi said the company hadn’t received any customer complaints about the suspect in the past. But when police arrested him, they discovered he was driving a car with a fake license plate, she said.
Police say the case remains under investigation.
Didi and other ride-hailing apps recently expelled some drivers in Shenzhen after local law enforcement found they had a history of drug use, mental illness or serious criminal records.
Uber has faced its own problems with violent behavior from some of its drivers. One went on a deadly shooting spree in Kalamazoo, Michigan, in February, although none of the victims were an Uber fare.
In November, an Indian court sentenced to life in prison a man who raped a woman who had requested a ride through Uber.
–Serena Dong contributed to this report.
CNNMoney (Hong Kong) First published May 5, 2016: 3:25 AM ET